Overview of Company Customer Sentiment Analysis in May
The overwhelming majority of reviews describe severely negative experiences with this contractor, including taking money for materials and never returning, hanging up on potential customers, failing to honor a lifetime warranty, and repeatedly not showing up for work. Only two reviews — both from 2007 and 2012 — offer positive feedback, describing good communication, transparent pricing, and q... Read more
The overwhelming majority of reviews describe severely negative experiences with this contractor, including taking money for materials and never returning, hanging up on potential customers, failing to honor a lifetime warranty, and repeatedly not showing up for work. Only two reviews — both from 2007 and 2012 — offer positive feedback, describing good communication, transparent pricing, and quality workmanship. However, these positive reviews are over a decade old and are vastly outweighed by the pattern of abandonment, rudeness, and incomplete work described in more recent reviews. The contractor's track record on project completion is particularly alarming, with multiple explicit accounts of work never being started or finished. The score reflects a contractor who poses a significant risk to prospective customers. Read less