Overview of Company Customer Sentiment Analysis in May
The review pool is extremely small (3 reviews) and deeply divided, making any score highly unreliable. Two of the three reviews describe serious problems: one reviewer reports work done with no warranty and had to pay another plumber to redo it entirely, while a second reviewer describes two separate incidents involving crooked valve installation, installing a damaged water heater without disclosu... Read more
The review pool is extremely small (3 reviews) and deeply divided, making any score highly unreliable. Two of the three reviews describe serious problems: one reviewer reports work done with no warranty and had to pay another plumber to redo it entirely, while a second reviewer describes two separate incidents involving crooked valve installation, installing a damaged water heater without disclosure, adding unnecessary parts, and raising the price $200 above the original quote. The sole positive review (from 2022) praises fair pricing, professionalism, and quality workmanship, but it is now over two years old and is outweighed by the two recent negative reviews from 2024. The pattern across the negative reviews — price increases, poor workmanship, lack of transparency, and no warranty — points to consistent and serious deficiencies across all four scored dimensions. Read less