Great American Plumbing and Drain

Great American Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in professionalism (punctuality, courtesy, responsiveness) and technical expertise. The company excels at project completion with consistent follow-through and timely service delivery. Pricing is generally perceived as fair and competitive, though one 2020 review noted price increases o... Read more

Great American Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in professionalism (punctuality, courtesy, responsiveness) and technical expertise. The company excels at project completion with consistent follow-through and timely service delivery. Pricing is generally perceived as fair and competitive, though one 2020 review noted price increases over time. However, four negative reviews from 2015–2022 reveal serious communication and customer service failures, including rudeness, missed appointments, and unresponsiveness. These older incidents suggest potential past operational issues, though recent reviews (2023–2025) show no recurrence of these problems, indicating possible improvement. Read less