Kimmons Plumbing

The majority of reviews close in sentiment on Kimmons Plumbing commend the company's punctuality, transparency, and thoroughness in completing their plumbing jobs. Multiple customers expressed their gratitude for the efficient handling of emergencies, noting that Kimmons Plumbing was able to provide swift resolutions, which often saved them from greater damage and costs. Key positive themes incl... Read more

The majority of reviews close in sentiment on Kimmons Plumbing commend the company's punctuality, transparency, and thoroughness in completing their plumbing jobs. Multiple customers expressed their gratitude for the efficient handling of emergencies, noting that Kimmons Plumbing was able to provide swift resolutions, which often saved them from greater damage and costs. Key positive themes include:Quality of Service: Customers consistently highlighted the professionalism and expertise of Kimmons' plumbers, particularly naming employees such as Jeremy, Cade, and Jerry as exceptional. Clients appreciated their courteous nature, clear explanations, and the quality of workmanship.Timeliness and Responsiveness: Many reviews emphasized the company's ability to respond quickly to plumbing emergencies, with several customers noting same-day service and rapid resolutions to issues.Cleanliness and Care: A common point of praise was the commitment to maintain cleanliness during plumbing work. Many reviews mentioned that the technicians were careful to clean up after their jobs and managed to minimize disruption to the customers' homes.Cost and Value: Reviewers frequently remarked on reasonable pricing, with some noting added benefits such as senior discounts. Customers felt they received good value for the services rendered, which often included thorough assessments and guaranteed workmanship. However, the reviews were not without criticism. A couple of negative experiences pointed to isolated issues, including poor communication regarding what was needed for certain installations and dissatisfaction with the performance of work. A notable mention involved significant dissatisfaction with a dishwasher installation where the customer felt mistreated and inadequately served, leading to a lasting negative impression. In summary, while Kimmons Plumbing has garnered a strong reputation supported by numerous positive reviews, they would benefit from addressing the concerns raised by a minority of customers to further enhance their service and client satisfaction. Read less