Infinite Home Solutions

The reviews showcase a dichotomy in customer experiences with Infinite Home Solutions. On one hand, the positive review highlights quick response times, excellent customer service, and successful installations that met customer expectations. This indicates that when the service is performed, it is done well, and customers appreciate the quality of work. On the other hand, the negative review port... Read more

The reviews showcase a dichotomy in customer experiences with Infinite Home Solutions. On one hand, the positive review highlights quick response times, excellent customer service, and successful installations that met customer expectations. This indicates that when the service is performed, it is done well, and customers appreciate the quality of work. On the other hand, the negative review portrays a troubling pattern of unreliability. Multiple missed appointments without follow-up responses paint a picture of poor customer engagement and scheduling practices. This could be a concerning issue for potential clients who value punctuality and reliable service. Common findings from the reviews indicate that while the service provided is commendable when it occurs, the company must address issues regarding communication, scheduling accuracy, and follow-through to ensure a consistently positive experience for all customers. Improving these operational aspects could help bridge the gap between the positive and negative experiences noted in the reviews. Read less