Reliable Fixers

This contractor's review profile is severely damaged by two serious complaints from 2023 alleging that Matt Smith accepted deposits and failed to complete work, with one reviewer actively pursuing small claims court action and another reporting six months of non-response. These are not minor grievances — they describe potential fraud and complete abandonment of paid work, which heavily drags dow... Read more

This contractor's review profile is severely damaged by two serious complaints from 2023 alleging that Matt Smith accepted deposits and failed to complete work, with one reviewer actively pursuing small claims court action and another reporting six months of non-response. These are not minor grievances — they describe potential fraud and complete abandonment of paid work, which heavily drags down both professionalism and project completion scores. The two positive reviews (one from 2022, one from 2020) do provide some evidence of responsiveness, quality work, and fair pricing, but they are older and insufficient to offset the recent serious allegations. The recency weighting further penalizes this profile, as the most recent reviews are the most damaging. Read less