Mr. Rooter Plumbing of Northwest Florida

Mr. Rooter NW FL earns strong marks for professionalism, with dozens of reviews praising punctuality, politeness, communication, and technician attitude — named technicians like Dodge, Jack, Clay, Cameron, Billy B, and Keith are repeatedly highlighted for courteous and thorough service. Experience scores well too, with multiple reviewers noting skilled diagnostics, technical knowledge, and probl... Read more

Mr. Rooter NW FL earns strong marks for professionalism, with dozens of reviews praising punctuality, politeness, communication, and technician attitude — named technicians like Dodge, Jack, Clay, Cameron, Billy B, and Keith are repeatedly highlighted for courteous and thorough service. Experience scores well too, with multiple reviewers noting skilled diagnostics, technical knowledge, and problem-solving on complex jobs including slab leaks, cast iron pipe lining, sewer line replacement, and tankless water heater repair. Project completion is solid overall but is pulled down by a notable 1-star review describing a $10,000+ septic system that failed after 4 years with no resolution, a review where the plumber left without fixing the drain, and a case where a sump pump installation was refused without clear reason. Pricing is the weakest dimension: while some reviewers call it fair or affordable, multiple reviewers explicitly describe feeling overcharged — including $382 for a 10-minute drain basket swap, $584 for a 30-minute repair, and general comments about high costs — resulting in a below-average pricing score despite some positive mentions. Read less