HD Plumbing & Construction

HD Plumbing demonstrates strong professionalism and responsiveness across multiple reviews, with staff described as polite, professional, and communicative. However, a detailed 2024 complaint raises serious concerns about pricing transparency, work quality, and ethical conduct—specifically allegations of misrepresentation regarding pipe damage, refusal to provide written estimates, and poor diag... Read more

HD Plumbing demonstrates strong professionalism and responsiveness across multiple reviews, with staff described as polite, professional, and communicative. However, a detailed 2024 complaint raises serious concerns about pricing transparency, work quality, and ethical conduct—specifically allegations of misrepresentation regarding pipe damage, refusal to provide written estimates, and poor diagnostic accuracy that required a second opinion. Project completion shows mixed results: several jobs were completed satisfactorily, but the 2024 camera/rotor work appears substandard given the backup recurred immediately and a competing plumber found no break. Experience is moderately supported by positive feedback on water heater installation and drain clearing, but undermined by the diagnostic failure in the 2024 case. Read less