Corbitt Moseley Plumbing & Drain Cleaning

Corbitt Moseley Plumbing & Drain Cleaning presents a mixed sentiment based on recent reviews. While some customers appreciated the promptness, professionalism, and helpful guidance provided by the team, others have raised significant concerns regarding pricing and communication. Positive experiences were characterized by timely service and effective problem-solving, leading to strong recommendatio... Read more

Corbitt Moseley Plumbing & Drain Cleaning presents a mixed sentiment based on recent reviews. While some customers appreciated the promptness, professionalism, and helpful guidance provided by the team, others have raised significant concerns regarding pricing and communication. Positive experiences were characterized by timely service and effective problem-solving, leading to strong recommendations. However, complaints surfaced around perceived high costs, miscommunication about scheduling, and inconsistencies in service delivery. The company is seen as competent by some but overpriced and poorly organized by others, creating a divided perception among its clientele. In more detail, the positive reviews reflect a customer base that values professionalism, responsiveness, and effective communication. The praise for the staff's courtesy and ability to resolve plumbing issues quickly showcases a commitment to customer satisfaction that many find commendable. The anecdote of a water leak being handled efficiently illustrates solid technical expertise and customer support, leading to repeat business. Conversely, the negative reviews heavily focus on pricing issues. Customers expressed feeling overcharged for labor, materials, and service fees, which seems to overshadow their actual experiences with the service itself. Instances of missed appointments and poor scheduling paint a picture of operational shortcomings and hinder trust in their commitments. Additional dissatisfaction arose from the lack of flexibility in payment arrangements and the absence of discounts for seniors and veterans, which could foster a more loyal customer base. Overall, while the company has certainly made a positive impression on a segment of its client base, the pricing strategy and service reliability issues must be addressed to improve overall customer sentiment and encourage a more favorable and consistent reputation. Read less