American Leak Detection

The sentiment surrounding American Leak Detection is mixed, with many customers highlighting the technical expertise of the technicians and their diligent efforts in locating leaks. Positive reviews commend the professionalism, friendliness, and thoroughness of the technicians. However, numerous complaints arise regarding the high cost of services and dissatisfaction with the billing practices, pa... Read more

The sentiment surrounding American Leak Detection is mixed, with many customers highlighting the technical expertise of the technicians and their diligent efforts in locating leaks. Positive reviews commend the professionalism, friendliness, and thoroughness of the technicians. However, numerous complaints arise regarding the high cost of services and dissatisfaction with the billing practices, particularly in instances where customers felt overcharged for minimal work or when purported leak detections proved inaccurate. Poor communication, lengthy response times, and experiences of not receiving the promised service reports further contribute to negative sentiments. Some customers expressed frustration over the perceived lack of accountability when errors occurred, leading to a lack of trust in the company. Overall, while some customers report positive experiences and recommend the service, a notable number remain disappointed and initially regretful of their choice. Read less