Atlantic Plumbing Services

Atlantic Plumbing Services has a strong overall reputation built on consistent praise for punctuality, friendliness, and responsiveness across dozens of reviews spanning more than a decade. Professionalism scores well but is meaningfully dragged down by several credible negative reviews citing rude owner behavior, ignored callbacks, and a failure to honor scheduling commitments. Pricing is general... Read more

Atlantic Plumbing Services has a strong overall reputation built on consistent praise for punctuality, friendliness, and responsiveness across dozens of reviews spanning more than a decade. Professionalism scores well but is meaningfully dragged down by several credible negative reviews citing rude owner behavior, ignored callbacks, and a failure to honor scheduling commitments. Pricing is generally viewed as fair or reasonable, but two serious complaints — one alleging an unauthorized $325 overcharge that was never refunded, and another citing a quote nearly $1,000 above market for a water heater — prevent a higher score. Project completion is solid for most jobs but is undermined by a new construction review describing shoddy, repeated-callback work, a warranty dispute handled rigidly, and one reviewer whose hot water problem was never actually resolved. Experience scores reflect genuine skill praised across many reviews, tempered by isolated but credible accounts of careless workmanship and a technician who misdiagnosed a tankless water heater issue that the homeowner later fixed in 10 minutes using manufacturer instructions. Read less