ASAP Pro Services

This single 1-star review describes a deeply negative experience across all four scored dimensions. The contractor repeatedly misdiagnosed a recurring drain blockage as a 'flat spot' in the line, dismissing the customer's suggestion to check roof vents — a suggestion that ultimately proved correct when a competitor found a bird's nest in the venting. Project completion is scored very low because... Read more

This single 1-star review describes a deeply negative experience across all four scored dimensions. The contractor repeatedly misdiagnosed a recurring drain blockage as a 'flat spot' in the line, dismissing the customer's suggestion to check roof vents — a suggestion that ultimately proved correct when a competitor found a bird's nest in the venting. Project completion is scored very low because the core problem was never resolved across multiple visits. Experience is scored low due to the clear diagnostic failure and refusal to consider alternative causes. Professionalism suffers because the contractor deflected responsibility via social media rather than honoring a warranty or offering a free follow-up visit. Pricing receives a low score because the customer was told they would be charged again for a return visit despite the original issue never being fixed. Read less