Aaron Crandall Plumbing

Aaron Crandall Plumbing has a strong base of positive reviews praising professionalism, responsiveness, and technical knowledge, particularly for water heater work and leak detection. However, several serious negative reviews significantly temper the scores: one customer alleged a bait-and-switch on a hybrid water heater system with a permit pulled only after complaints, another described poor wor... Read more

Aaron Crandall Plumbing has a strong base of positive reviews praising professionalism, responsiveness, and technical knowledge, particularly for water heater work and leak detection. However, several serious negative reviews significantly temper the scores: one customer alleged a bait-and-switch on a hybrid water heater system with a permit pulled only after complaints, another described poor workmanship that left their system out of code requiring a second plumber, and a third reported being billed at an undisclosed $250/hr rate with substandard materials installed. Pricing is the weakest dimension, with multiple reviewers citing excessive or non-transparent charges alongside the many who praised reasonable rates. Project completion is also modestly scored due to documented cases of incomplete work, failure to return calls, and jobs left in worse condition than found. Experience scores moderately well given the volume of praise for technical skill, but is pulled down by specific instances of poor recommendations and code violations. Read less