Suntree-Viera Plumbing

Suntree/Viera Plumbing shows significant inconsistency across reviews spanning 2009–2019. Professionalism scores are dragged down by multiple reports of owner Don D'Alessio's hostile behavior, poor communication, and unprofessional appearance, though many technicians (Michael, Jeff, Travis) received praise for courtesy and promptness. Pricing is a major weakness, with explicit complaints of gros... Read more

Suntree/Viera Plumbing shows significant inconsistency across reviews spanning 2009–2019. Professionalism scores are dragged down by multiple reports of owner Don D'Alessio's hostile behavior, poor communication, and unprofessional appearance, though many technicians (Michael, Jeff, Travis) received praise for courtesy and promptness. Pricing is a major weakness, with explicit complaints of gross overcharging and inflated labor rates, though some reviews noted competitive pricing. Project completion is generally solid with timely arrivals and clean work, but one critical failure involved incomplete work (soap dispenser not hooked up) and a serious post-job leak that the owner refused to address. Experience and workmanship quality are strong when technicians are engaged, but owner involvement appears to correlate with poor outcomes. The company's oldest reviews (2009–2014) are predominantly positive; newer reviews (2013–2019) contain severe complaints suggesting possible service degradation or owner management issues. Read less