Palm Bay Plumbing Services

Orlando generally presents well on professionalism — he is responsive, punctual, polite, and communicative across nearly all reviews, which drove that dimension's score up. However, project completion is meaningfully dragged down by the most recent review (2022), in which a toilet installation was done incorrectly — wrong sealant used, flange left too high — and Orlando refused to return to ... Read more

Orlando generally presents well on professionalism — he is responsive, punctual, polite, and communicative across nearly all reviews, which drove that dimension's score up. However, project completion is meaningfully dragged down by the most recent review (2022), in which a toilet installation was done incorrectly — wrong sealant used, flange left too high — and Orlando refused to return to fix his own work without charging again, instead deflecting blame onto the customer and the floor. Pricing feedback is sparse (only 2 mentions) but mildly positive, suggesting fair and anticipated costs. Experience scores moderately: while multiple reviewers praise his knowledge and skill, the 2022 installation failure reveals a concrete technical shortcoming and a lack of quality control on a completed job. The overall WW Score is tempered by the small review pool, the age of most positive reviews (2017–2019), and the single but significant negative outcome in the most recent review. Read less