Jeremy Cipolla Professional Plumber

The reviews for Jeremy Cipolla Professional Plumber are overwhelmingly negative, highlighting significant issues with professionalism, reliability, and overall service quality. Customers express concerns over being charged for uninstalled parts, lack of communication, and poor job site cleanliness. The general sentiment indicates a strong reluctance to recommend his services to others. In detail,... Read more

The reviews for Jeremy Cipolla Professional Plumber are overwhelmingly negative, highlighting significant issues with professionalism, reliability, and overall service quality. Customers express concerns over being charged for uninstalled parts, lack of communication, and poor job site cleanliness. The general sentiment indicates a strong reluctance to recommend his services to others. In detail, the sentiment analysis of the review reveals several common grievances. Firstly, the absence of licensing and insurance is a critical concern, suggesting a lack of professional qualifications that raises doubts about his services. Customers feel misled, as they expected a licensed professional based on the listing but found the reality starkly different. Furthermore, the failure to install paid-for parts lists a severe trust issue and raises questions about integrity and accountability. Communication breakdowns are another notable finding, with the reviewer mentioning Jeremy's unresponsiveness to texts and phone calls, reflecting poor customer service that exacerbates negative experiences. Lastly, leaving the job site in disarray adds to the dissatisfaction, highlighting a lack of attention to detail and respect for the customer's property. Overall, the reviews point to a significant need for improvement in multiple areas, including professionalism, customer communication, quality of work, and adherence to industry standards. Read less