Florida Plumbing Plus

The majority of reviews reflect a positive sentiment towards Florida Plumbing Plus, especially praising the following aspects:Quality of Work: Many reviews commend the company for performing high-quality work, often noting specific plumbing installations or repairs that were executed to satisfaction. For instance, customers highlighted the installation of an electric water heater and the work done... Read more

The majority of reviews reflect a positive sentiment towards Florida Plumbing Plus, especially praising the following aspects:Quality of Work: Many reviews commend the company for performing high-quality work, often noting specific plumbing installations or repairs that were executed to satisfaction. For instance, customers highlighted the installation of an electric water heater and the work done during a bathroom remodel.Professionalism and Reliability: Reviewers frequently mention that the plumbing staff, particularly Dave, are professional and reliable. Phrases like "my go-to plumbers" and "arrives on time" contribute to a sentiment of trustworthiness.Customer Service: Positive reviews often underline good communication and the willingness to answer questions or provide suggestions, contributing to a positive customer experience.Competitive Pricing: Some customers appreciated the reasonable pricing given the quality of work, a factor that plays a role in their likelihood to recommend the service to others. Conversely, the negative review presents a sharp departure from these findings, highlighting:Lack of Follow-up: The reviewer expressed dissatisfaction over the lack of responsiveness after payment, indicating a potential issue with customer service post-transaction.Inconsistency in Service: The experience described in the negative review raises concerns about inconsistencies in service quality. While some customers report satisfaction, this reviewer faced unresolved issues and a perceived lack of care from the plumber.Attention to Detail: Attention to job details was criticized, especially concerning incorrect installations and the plumber's demeanor when addressing the follow-up issues. Overall, while Florida Plumbing Plus enjoys favorable reviews overall, there is a significant concern regarding follow-up service and addressing ongoing issues, which could affect potential future business if not addressed. A focus on maintaining service quality across all jobs, particularly in aftercare, could help in aligning the experiences of all customers more closely. Read less