The Drain Daddy

The reviews indicate that The Drain Daddy has a strong potential for quality work, especially as evidenced by the consistently positive remarks regarding Brad and his punctuality, technical skills, and professionalism. Customers commending Brad frequently mention his ability to respond quickly to service requests and his thorough explanations regarding plumbing issues, making them feel valued and ... Read more

The reviews indicate that The Drain Daddy has a strong potential for quality work, especially as evidenced by the consistently positive remarks regarding Brad and his punctuality, technical skills, and professionalism. Customers commending Brad frequently mention his ability to respond quickly to service requests and his thorough explanations regarding plumbing issues, making them feel valued and knowledgeable about their home systems. However, there is a noticeable and concerning pattern of negative experiences, highlighting significant operational flaws within the company. Several reviewers expressed frustration with poor communication, citing instances where calls were ignored or appointments were missed without notice. A customer mentioned being forced to call from a different number, which signals a troubling lack of professionalism. These reports suggest a critical need for better customer management and communication protocols to improve reliability. Additionally, while a faction of the company has garnered a loyal clientele due to honest pricing and effective service, those dissatisfied predominantly criticized the company for unreliability and perceived dishonesty regarding service promises. Several customers reported instances of being charged without receiving the commensurate service, which can severely harm the company Read less