Teles Plumbing

Professionalism and Expertise: Several reviews emphasize Arsenio's professionalism and expertise. Customers frequently describe him as knowledgeable, skilled, and thorough in diagnosing and solving plumbing issues. This builds trust and confidence in his abilities.Prompt Response and Timeliness: A significant number of reviewers appreciate Teles Plumbing's quick response times. Many customers repo... Read more

Professionalism and Expertise: Several reviews emphasize Arsenio's professionalism and expertise. Customers frequently describe him as knowledgeable, skilled, and thorough in diagnosing and solving plumbing issues. This builds trust and confidence in his abilities.Prompt Response and Timeliness: A significant number of reviewers appreciate Teles Plumbing's quick response times. Many customers report that Arsenio was able to arrive at their home within hours of the initial contact, which is crucial for plumbing emergencies.Customer Service and Communication: Most reviews highlight excellent communication skills, with many customers noting that Arsenio and the team were friendly and customer-oriented. He provided clear explanations of the services rendered, which helped demystify plumbing problems for customers.Transparent Pricing: Many customers commend the transparency and fairness of the pricing. Arsenio is often praised for providing upfront quotes and fair rates, which contrasts sharply with experiences shared by some customers from competing services that reported higher charges or confusing estimates.Quality of Work: The quality of the plumbing work performed is frequently mentioned, with reviewers expressing satisfaction with the results and the attention to detail. Clean-up after the job is also noted, signifying a respect for the customers' homes.Repeat Business and Recommendations: A number of reviewers express intent to return to Teles Plumbing for future plumbing needs, emphasizing the likelihood of recommending Arsenio to friends and family. This repeat business metric speaks volumes about customer satisfaction.Negative Experience Instances: While most reviews are positive, there are mentions of negative experiences, primarily regarding one-off instances of perceived poor customer service. A few customers reported feeling dismissed or not adequately helped when they first reached out, indicating that there may be inconsistencies in service delivery. In conclusion, Teles Plumbing, particularly under the direction of Arsenio, has garnered a solid reputation for reliable, high-quality plumbing services, marked by an overall sentiment of high customer satisfaction despite some occasional criticisms. Read less