Sonik Services

Many reviewers commended Sonik Services for their quick response times and reasonable pricing, often noting the company's ability to address urgent plumbing needs efficiently. Customers appreciated the professionalism and cleanliness of certain technicians, particularly praising the work done by an employee named David, who was consistently mentioned for his thoroughness and expertise, enhancing t... Read more

Many reviewers commended Sonik Services for their quick response times and reasonable pricing, often noting the company's ability to address urgent plumbing needs efficiently. Customers appreciated the professionalism and cleanliness of certain technicians, particularly praising the work done by an employee named David, who was consistently mentioned for his thoroughness and expertise, enhancing the overall sentiment expressed in many of the reviews. However, the reviews also spotlighted critical issues regarding consistency in service quality. A notable divide was present, with positive experiences contrasting sharply against negative ones. For instance, some customers reported excellent outcomes with installations and repairs while simultaneously, others faced catastrophic failures due to improper installations, such as leaking pipes and incomplete electrical connections. One reviewer specifically indicated that the work led to a flood, leading them to involve legal action. Moreover, a prevalent concern was the lack of follow-up service and communication from Sonik. Several users reported "no-show" incidents where appointments were made but not honored, especially after jobs were claimed to be completed. The disorganization left at job sites was raised by multiple customers, with critiques on cleanliness affecting the overall perception of the company, indicating that while they might receive initial praise for their work, follow-up service and attention to detail on the job site were lacking. In summary, while Sonik Services has a solid customer base that appreciates their quick response and affordability, significant inconsistencies in quality control, follow-up, and job execution compromise their reliability and could deter potential clients. Read less