ServiceOne Air Conditioning & Plumbing

Both reviews are severely negative with explicit complaints across all dimensions. Professionalism is undermined by poor communication (no callback on warranty paperwork, ignored follow-up calls), combative technician attitude, and questionable sales practices (pressuring tenant to replace functioning unit). Pricing shows evidence of overcharging (control board marked up 68% above retail, inflated... Read more

Both reviews are severely negative with explicit complaints across all dimensions. Professionalism is undermined by poor communication (no callback on warranty paperwork, ignored follow-up calls), combative technician attitude, and questionable sales practices (pressuring tenant to replace functioning unit). Pricing shows evidence of overcharging (control board marked up 68% above retail, inflated refrigerant costs, undisclosed leak detection fees). Project completion is compromised by incomplete diagnostics, failure to address root cause (leak not fixed despite detection charge), and unresolved warranty disputes. Experience is questioned through misdiagnosis and poor technical decision-making. With only 2 reviews, all negative and from 2022–2023, confidence remains limited despite consistency of complaints. Read less