Overview of Company Customer Sentiment Analysis in May
The review set for this contractor is small (4 reviews) and deeply mixed, spanning from 2014 to 2018. Professionalism is a serious concern: two reviews explicitly describe ignored calls, a full voicemail inbox, and a contractor who disappeared for nine days after faulty work — dragging the professionalism score down significantly despite one glowing account of professional conduct. Project compl... Read more
The review set for this contractor is small (4 reviews) and deeply mixed, spanning from 2014 to 2018. Professionalism is a serious concern: two reviews explicitly describe ignored calls, a full voicemail inbox, and a contractor who disappeared for nine days after faulty work — dragging the professionalism score down significantly despite one glowing account of professional conduct. Project completion is similarly troubled, with one review describing abandoned work after a defective shower installation and another describing a no-callback situation. Pricing received relatively more positive mentions, with one reviewer praising the best quote available and another highlighting a fair and honest price, though the overall contractor pattern undermines confidence in consistent value delivery. Experience scores low-to-moderate due to an explicitly described haphazard installation resulting in two leaks, partially offset by one account of a quick and competent repair. Read less