Orlando AC And Plumbing - Temp. CLOSED

Professionalism and Reliability: A significant theme throughout the reviews is Luis's professionalism. Reviewers consistently noted his punctuality and reliability, describing him as "timely" and "professional." This indicates that customers appreciate being able to trust that services will be provided as promised, and that appointments will be kept.Communication: Multiple reviews highligh... Read more

Professionalism and Reliability: A significant theme throughout the reviews is Luis's professionalism. Reviewers consistently noted his punctuality and reliability, describing him as "timely" and "professional." This indicates that customers appreciate being able to trust that services will be provided as promised, and that appointments will be kept.Communication: Multiple reviews highlight the excellent communication skills demonstrated by Luis. Customers found him easy to talk to, and he provided clear explanations of services and repairs. This transparency in communication likely contributes to building trust and confidence in his work.Quality of Work: The quality and completeness of the work performed by Luis received endorsement across several reviews. Customers are pleased with the thoroughness of repairs and installations, including detailing and cleanliness during service. Reviews indicate that he goes above and beyond standard expectations.Customer-Centric Approach: The lack of aggressive sales tactics and pressure to upsell unnecessary repairs significantly impacted customer sentiments positively. Many reviewers expressed satisfaction that they felt respected and valued as clients, which is essential in building long-lasting relationships.Affordability and Fair Pricing: Many reviewers explicitly mentioned that Luis offers reasonable and fair pricing compared to competitors, especially highlighting experiences of being overcharged by other companies in the past. This affordability, coupled with high-quality service, makes customers more likely to return and recommend the service to others.General Satisfaction and Recommendation: The overwhelming consensus is one of satisfaction, with multiple customers affirming they would continue to choose Luis for future needs and recommending his services to others. The consistent five-star ratings reflect high esteem in which the company and its services are held. In summary, Orlando AC and Plumbing appears to have built a solid reputation for quality service, honesty, and customer-focused practices, led by the technician Luis, making it a preferred choice for both existing and potential customers. Read less