Horizon West Plumbing

Horizon West Plumbing demonstrates strong performance across all four dimensions. Professionalism is a clear strength, with 10 reviews explicitly praising punctuality, communication, attitude, and responsiveness—though one critical 1-star review from May 2023 documents a significant failure in follow-up and callback responsiveness that substantially lowers this score. Project completion is solid... Read more

Horizon West Plumbing demonstrates strong performance across all four dimensions. Professionalism is a clear strength, with 10 reviews explicitly praising punctuality, communication, attitude, and responsiveness—though one critical 1-star review from May 2023 documents a significant failure in follow-up and callback responsiveness that substantially lowers this score. Project completion is solid with 9 mentions showing jobs finished on time and to satisfaction, though the May 2023 review represents a complete service failure. Pricing receives consistent praise across 6 mentions as fair and reasonable. Experience is well-supported by 8 mentions of skilled workmanship and technical knowledge. The WW Score of 82.1 reflects strong overall capability tempered by one serious service breakdown. Read less