Herrell Plumbing

Herrell Plumbing demonstrates strong technical competence and professionalism, with consistently positive feedback on technician skill, responsiveness, and work quality. The company excels at rapid response times, same-day service, and effective problem diagnosis. However, pricing emerges as a significant weakness, with multiple customers reporting charges perceived as excessive, lack of transpare... Read more

Herrell Plumbing demonstrates strong technical competence and professionalism, with consistently positive feedback on technician skill, responsiveness, and work quality. The company excels at rapid response times, same-day service, and effective problem diagnosis. However, pricing emerges as a significant weakness, with multiple customers reporting charges perceived as excessive, lack of transparency in quotes, and substantial markups on parts. While most projects are completed successfully and on time, occasional issues with office staff communication and follow-up detract from the overall experience. The WW Score of 78.2 reflects solid operational execution tempered by legitimate pricing concerns. Read less