Centurion Services

The reviews demonstrate a mix of sentiments towards Centurion Services, with an overall leaning toward positive experiences. Key themes emerging from the reviews include:Efficiency and Problem-Solving Skills: Multiple customers have commended the quick response times and the ability of the technicians, notably Raul, to diagnose plumbing issues effectively. One review mentioned saving significantly... Read more

The reviews demonstrate a mix of sentiments towards Centurion Services, with an overall leaning toward positive experiences. Key themes emerging from the reviews include:Efficiency and Problem-Solving Skills: Multiple customers have commended the quick response times and the ability of the technicians, notably Raul, to diagnose plumbing issues effectively. One review mentioned saving significantly on water bills due to a problem promptly identified and resolved.Professionalism and Expertise: The professionalism displayed by the technicians during visits has been a consistent highlight. Customers expressed appreciation for the politeness and knowledge of the staff, which contributed to their willingness to recommend Centurion Services to others.Timeliness and Flexibility: Several reviews acknowledged the company's responsiveness to urgent situations, with technicians arriving promptly and working within tight schedules. However, this was countered by a single negative experience regarding missed appointments and lack of communication.Customer Service Concerns: A notable review pointed out serious issues with the demeanor and communication style of Raul, which negatively impacted the customer experience. This emphasizes a potential area for improvement, suggesting that while technical skills are strong, customer service interactions need to be more respectful and aligned with client expectations.Willingness to Return: Most customers expressed a willingness to use Centurion Services again for future plumbing needs, indicating a generally satisfactory experience despite minor issues, particularly in communication. In summary, while Centurion Services has built a reputation for effective plumbing solutions and knowledgeable staff, enhancing communication and customer service could further consolidate their positive standing amongst clients. Read less