Advanced Plumbing & Drain Cleaning, Inc.

The reviews present a sharply divided picture of this contractor. Among the positive reviews, customers praised punctuality, clear communication, professional demeanor, and fair pricing — with multiple reviewers specifically calling out technician William by name for thorough explanations and courteous service. However, the most recent review (2021) describes a serious professionalism failure in... Read more

The reviews present a sharply divided picture of this contractor. Among the positive reviews, customers praised punctuality, clear communication, professional demeanor, and fair pricing — with multiple reviewers specifically calling out technician William by name for thorough explanations and courteous service. However, the most recent review (2021) describes a serious professionalism failure involving a call center that hung up on a customer twice, provided incorrect service area information, and failed to follow through on promised callbacks. This single recent review significantly drags down the professionalism score and raises concerns about operational reliability. The majority of positive reviews are from 2014, making them over a decade old and of limited relevance to current service quality. Read less