A Plumber & Associates

The reviews suggest a clear dichotomy in customer experiences with A Plumber & Associates. On one hand, there is a strong positive experience characterized by an exceptional level of customer service from Terry. A customer highlighted the promptness in answering calls, as well as the willingness to provide detailed advice and assistance, even in a situation where immediate service could not be ren... Read more

The reviews suggest a clear dichotomy in customer experiences with A Plumber & Associates. On one hand, there is a strong positive experience characterized by an exceptional level of customer service from Terry. A customer highlighted the promptness in answering calls, as well as the willingness to provide detailed advice and assistance, even in a situation where immediate service could not be rendered. This kind of customer interaction stands out as a strong point for A Plumber & Associates, demonstrating a commitment to customer engagement that is often lacking in other service providers. In contrast, another review points to significant issues with the quality of work delivered. A customer reported a service that failed shortly after completion and expressed frustration with the lack of guarantees and accountability from the company. This negative experience paints a troubling picture of reliability and workmanship, suggesting that there may be inconsistencies in the services provided. Common findings highlight a potential for excellent customer service, particularly with Terry Read less