Tile It Up & More

This contractor shows a stark polarization in customer experience. Three early reviews (2019, 2022) praise professionalism, technical expertise, and customer service, with Daniel Kelly specifically commended for responsiveness, knowledge, and communication. However, a detailed 2018 negative review documents serious failures in professionalism (yelling, refusing communication, abandonment of work),... Read more

This contractor shows a stark polarization in customer experience. Three early reviews (2019, 2022) praise professionalism, technical expertise, and customer service, with Daniel Kelly specifically commended for responsiveness, knowledge, and communication. However, a detailed 2018 negative review documents serious failures in professionalism (yelling, refusing communication, abandonment of work), project completion (quit after 3 days of a 9-10 day job), and pricing practices (charged ~90% of full estimate for incomplete work). The negative review is highly specific with dates, amounts, and documented behavior patterns, suggesting credibility. The contractor's technical skill appears solid, but interpersonal and business conduct issues are severe and well-documented. Read less