Service Experts Heating & Air Conditioning

The overall sentiment regarding Service Experts Heating & Air Conditioning is predominantly negative. A recent review highlights significant issues with customer service, communication, and billing practices. The reviewer described a professional initial service experience but faced frustration due to a lack of follow-up regarding a part ordered for their furnace. Moreover, the reviewer expressed ... Read more

The overall sentiment regarding Service Experts Heating & Air Conditioning is predominantly negative. A recent review highlights significant issues with customer service, communication, and billing practices. The reviewer described a professional initial service experience but faced frustration due to a lack of follow-up regarding a part ordered for their furnace. Moreover, the reviewer expressed discontent over unauthorized charges and inefficiency in resolving billing disputes, reflecting an overall impression of distrust towards the company's handling of customer accounts. Detailed Sentiment Analysis: The review shared indicates a strong dissatisfaction with Service Experts Heating & Air Conditioning, encapsulating a mix of frustration and disappointment primarily associated with customer service and billing practices. Initially, the reviewer expressed satisfaction with the professionalism and knowledge of the technician who serviced their furnace, showcasing the potential for quality technical work. However, this positive experience was overshadowed by subsequent negative interactions with the company Read less