Quinn

Across the reviews, several positive and negative sentiments emerge.Responsiveness and Communication: Multiple reviewers stressed quick replies and helpful interactions with Tom, indicating a strong commitment to customer service. The ability to respond promptly to inquiries can be seen as a solid attribute of the business.Work Quality: The quality of work performed appears to be a high point, wit... Read more

Across the reviews, several positive and negative sentiments emerge.Responsiveness and Communication: Multiple reviewers stressed quick replies and helpful interactions with Tom, indicating a strong commitment to customer service. The ability to respond promptly to inquiries can be seen as a solid attribute of the business.Work Quality: The quality of work performed appears to be a high point, with customers praising the efficiency and effectiveness of the services provided. Specific commendations on the repair of shelving and the clear instruction on using a hot water tank exemplify Tom's expertise and skill, which fostered trust and encouraged repeat business.Punctuality Issues: A significant issue raised is related to being late or missing appointments. The reviewer who experienced the no-show expressed disappointment in the lack of communication regarding the rescheduling, indicating that better proactive communication could enhance customer satisfaction.Value for Money: The quotes provided for services were found to be reasonable, and in one instance, the final cost was lower than initially quoted. This surprises and delights customers, suggesting they feel they are receiving good value for their investment. In conclusion, Quinn's Handyman Services is viewed positively overall, with strong recommendations from satisfied customers. The main area identified for improvement is ensuring timely communication about scheduling to prevent potential disappointments. Read less