Pro-Plus Plumbing

The review reflects a highly negative sentiment toward Pro-Plus Plumbing, particularly aimed at the employee, Lorin. While the reviewer initially had confidence in Lorin's abilities based on a family recommendation, the interaction deteriorated drastically. The reviewer felt their simple inquiry about the high water usage was met with defensiveness and hostility rather than professionalism, leadin... Read more

The review reflects a highly negative sentiment toward Pro-Plus Plumbing, particularly aimed at the employee, Lorin. While the reviewer initially had confidence in Lorin's abilities based on a family recommendation, the interaction deteriorated drastically. The reviewer felt their simple inquiry about the high water usage was met with defensiveness and hostility rather than professionalism, leading to a breakdown in communication and trust. Ultimately, the reviewer's feelings transitioned from seeking clarification to feeling insulted and frustrated, resulting in the decision to find another plumbing service. The review suggests significant concerns about customer service and communication. Read less