Mike Scott Plumbing - Ocala

Mike Scott Plumbing presents a deeply mixed picture across all four dimensions. On the positive side, numerous reviewers praised individual technicians by name — Alvaro, Bryant, Angel, Blake, Jose, Calvin, and others — for being prompt, professional, knowledgeable, and courteous, and several reviews noted fair or reasonable pricing. However, a substantial volume of negative reviews drags every... Read more

Mike Scott Plumbing presents a deeply mixed picture across all four dimensions. On the positive side, numerous reviewers praised individual technicians by name — Alvaro, Bryant, Angel, Blake, Jose, Calvin, and others — for being prompt, professional, knowledgeable, and courteous, and several reviews noted fair or reasonable pricing. However, a substantial volume of negative reviews drags every dimension down significantly: complaints include technicians with poor attitudes or rude demeanors, supervisors responding aggressively to customer concerns, jobs left incomplete or requiring multiple return visits, charges for work not performed, and serious allegations of shady business practices including failure to pull permits and uncooperative behavior during insurance claims. Project completion is particularly concerning, with multiple reviews describing abandoned work, drain fields failing prematurely, recurring problems after service, and a no-guarantee policy on workmanship. The experience dimension is similarly split, with some reviewers praising technical skill and others explicitly calling technicians incompetent or inexperienced. Overall, the score reflects a company with capable individual workers but systemic issues in quality control, accountability, and customer service management. Read less