Mike Scott Plumbing - Inverness

Analyzing the reviews, several common themes emerge that paint a concerning picture of customer experiences with Mike Scott Plumbing.Customer Service Issues: A significant number of reviews point out a lack of responsiveness and professionalism. Instances of unreturned calls and appointments that were not honored were common complaints. Customers expressed frustration with not receiving timely upd... Read more

Analyzing the reviews, several common themes emerge that paint a concerning picture of customer experiences with Mike Scott Plumbing.Customer Service Issues: A significant number of reviews point out a lack of responsiveness and professionalism. Instances of unreturned calls and appointments that were not honored were common complaints. Customers expressed frustration with not receiving timely updates or follow-ups. This aspect has led to many feeling neglected, especially when their plumbing issues required urgent attention.Disrespectful Interaction: Reviews highlighted experiences of rudeness from both support staff and service personnel. Customers felt dismissed or disrespected, which significantly influenced their dissatisfaction. For example, one review specifically mentions a service manager Read less