Shoreline Sewer and Drain

The review provided outlines a distressing experience with Shoreline Sewer and Drain, focusing predominantly on issues related to manpower accountability and service delivery. The reviewer mentions a conflict over a $10,000 upfront payment required for the installation of two septic systems, which has not resulted in any deliverables. Promises made by the owner, Mark, regarding the provision of ne... Read more

The review provided outlines a distressing experience with Shoreline Sewer and Drain, focusing predominantly on issues related to manpower accountability and service delivery. The reviewer mentions a conflict over a $10,000 upfront payment required for the installation of two septic systems, which has not resulted in any deliverables. Promises made by the owner, Mark, regarding the provision of necessary components for the installation were repeatedly broken. This has led to feelings of anger and betrayal on the part of the reviewer, who feels misled. The claim of being unable to receive a timely refund has escalated to the point where legal action is being considered, emphasizing a severe degradation of trust between the reviewer and the service provider. The fact that the customer felt compelled to brand the owner as a liar indicates significant damage to the company's reputation due to perceived dishonesty and failure to deliver as promised. Common findings illustrate a broader sentiment of frustration among customers regarding financial requests without corresponding service performance. The lack of transparency, professionalism, and follow-through appears to be prevailing themes, leading to caution among potential clients against engaging in business with this company. Furthermore, there's a tangible sense of urgency and desperation from customers seeking to recover lost funds and rectify a deteriorating business relationship. Overall, the reviews reflect a climate of dissatisfaction and a strong warning for future customers. Read less