Ray

Positive sentiments dominate a significant portion of the reviews, especially regarding the workmanship and demeanor of the plumbing technicians. Reviewers express appreciation for the friendly and knowledgeable nature of the staff, emphasizing the helpfulness of technicians like Ruben and Mike. The ability of Ray's Plumbing to provide 24/7 service is regularly highlighted as a strong benefit, par... Read more

Positive sentiments dominate a significant portion of the reviews, especially regarding the workmanship and demeanor of the plumbing technicians. Reviewers express appreciation for the friendly and knowledgeable nature of the staff, emphasizing the helpfulness of technicians like Ruben and Mike. The ability of Ray's Plumbing to provide 24/7 service is regularly highlighted as a strong benefit, particularly in emergency situations that require immediate attention. However, the reviews also reveal serious concerns about the reliability of service appointments and communication. Instances of canceled appointments without adequate notice and a lack of follow-through on scheduled visits point to operational issues that need addressing. One review starkly contrasts the positive technician experiences with a troubling incident involving an elderly customer, detailing frustration over significant discrepancies in pricing. The reviewer describes feeling misled by initial quotes compared to the final bill, which resulted in an unexpectedly high charge for relatively simple repairs that reportedly should have cost much less. Additionally, feedback regarding the apparent reduction in workforce Read less