Master Plumbers & Septic

Master Plumbers demonstrates severe deficiencies across professionalism, pricing, and project completion. Seven reviews explicitly cite unprofessional behavior including rudeness, poor communication, vague scheduling, unresponsiveness to callbacks, and falsified diagnoses. Project completion is critically weak, with multiple instances of incomplete work, abandoned jobs, and failure to honor return... Read more

Master Plumbers demonstrates severe deficiencies across professionalism, pricing, and project completion. Seven reviews explicitly cite unprofessional behavior including rudeness, poor communication, vague scheduling, unresponsiveness to callbacks, and falsified diagnoses. Project completion is critically weak, with multiple instances of incomplete work, abandoned jobs, and failure to honor return visits. Pricing concerns appear in three reviews, with customers reporting charges for unnecessary work and high fees for incomplete service. Only two reviews mention technical experience positively, but these are heavily outweighed by systemic operational failures. The company's pattern of poor follow-through, communication breakdowns, and customer service failures is consistent across multiple independent reviews spanning several years. Read less