Heatwave Heating, Cooling And Plumbing

The collective feedback on Heatwave Heating, Cooling And Plumbing indicates a series of critical issues that have led to a consistently negative reputation. Pricing is a predominant concern; multiple reviewers report being drastically overcharged for services, with one instance of a quote being nearly three times higher than an alternative offer. This perception of "highway robbery" resonates stro... Read more

The collective feedback on Heatwave Heating, Cooling And Plumbing indicates a series of critical issues that have led to a consistently negative reputation. Pricing is a predominant concern; multiple reviewers report being drastically overcharged for services, with one instance of a quote being nearly three times higher than an alternative offer. This perception of "highway robbery" resonates strongly among customers, leading to recommendations for potential clients to obtain multiple estimates before proceeding. Service quality emerges as another major theme, with numerous accounts of technicians displaying unprofessional behavior, including showing up late, making sarcastic remarks, and even damaging property during service calls. Such behavior not only deteriorates customer trust but also the overall experience. The lack of accountability and support post-service has also been highlighted, with instances of customers feeling misled or ignored regarding warranty claims and deposits. A pervasive sense of being taken advantage of Read less