Vleyz Plumbing Services

The reviews showcase a consistent pattern of discontent among former clients of Vleyz Plumbing Services. Key issues identified in the feedback include:High Costs and Overcharging: Multiple reviewers lamented about being charged exorbitantly for services, with some mentioning that the charges were significantly higher than quotes from competitors. For example, one reviewer cited a charge of $1,100 ... Read more

The reviews showcase a consistent pattern of discontent among former clients of Vleyz Plumbing Services. Key issues identified in the feedback include:High Costs and Overcharging: Multiple reviewers lamented about being charged exorbitantly for services, with some mentioning that the charges were significantly higher than quotes from competitors. For example, one reviewer cited a charge of $1,100 for two hours of work, while another claimed a price of $850 for a simple toilet repair that later necessitated additional plumbing help.Poor Quality of Work: Users repeatedly reported substandard workmanship, such as improper installations leading to leaks and additional damages. Instances included a flooded bathroom due to a faulty installation and a plumber's failure to address clog issues correctly. Reviewers often stated that follow-up work was needed due to the initial poor execution.Unprofessional Behavior: Reviewers described experiences with the staff as unprofessional and evasive. There were comments about workers disappearing when asked to provide information or to speak with a supervisor. This behavior contributed to the perception that the company is untrustworthy and potentially operating as a scam.Misleading Practices: Customers felt misled by the company's advertisement and communication. A reviewer articulated a "bait and switch" situation, suggesting that they expected a different service provider with better reviews but were instead sent Vleyz Plumbing Services. Additionally, clients noted discrepancies between quoted prices and final charges upon arrival.Lack of Accountability: Several reviews express frustration over the inability to reach management or gain satisfaction with complaints. Customers noted that workers often blamed management decisions for pricing and service quality issues, leading to a sense of helplessness and distrust.Disorganization and Communication Breakdown: There are recurrent themes of miscommunication, lack of estimates prior to work commencement, and poor follow-up. Reviewers felt disconnected from the service process, often noting that they were informed of new costs and requirements only after initial services were already rendered. In summary, the reviews collectively paint Vleyz Plumbing Services as a company that frequently fails to deliver on its promises, with numerous clients reporting distressing experiences characterized by excessively high charges, inadequate workmanship, and poor customer service. The overall sentiment is one of caution and strong recommendations against hiring this plumbing service. Read less