Clogbusters Plumbing

A thorough analysis of the reviews indicates that many customers feel that Clogbusters Plumbing operates with a lack of transparency and customer care. Several reviews highlight repeated issues such as excessive billing for services not clearly communicated upfront, leading to claims of being scammed or manipulated. Customers particularly noted instances where technicians failed to adequately reso... Read more

A thorough analysis of the reviews indicates that many customers feel that Clogbusters Plumbing operates with a lack of transparency and customer care. Several reviews highlight repeated issues such as excessive billing for services not clearly communicated upfront, leading to claims of being scammed or manipulated. Customers particularly noted instances where technicians failed to adequately resolve issues after charging high fees, which resulted in customers having to hire other plumbers to correct the problems created by Clogbusters. Common phrases such as "dishonest," "scam," and "rip off" recur throughout the reviews, frustratingly echoing similar sentiments about being charged for inadequate or unnecessary work. Specific experiences, like a technician's claim of needing to do extra work due to purported issues that were later proven unfounded, contributed to feelings of betrayal and regret. Additionally, complaints about unreturned calls and missed appointments added to the overall perception of unprofessionalism and poor customer service. Amidst these negativity-laden remarks, there are a few positive experiences noted, characterized by professionalism and prompt service delivery. However, these instances are rare and do little to mitigate the overwhelming dissatisfaction. Overall, the reviews paint a picture of a company in dire need of improved transparency, consistent professional behavior, and respect for customer communication and trust. Read less