4 Star Plumbing Services

The reviews for 4 Star Plumbing Services reflect a strong emphasis on several positive attributes that the company embodies: reliability, professionalism, and quick response times. Numerous customers expressed their appreciation for the technicians' punctuality, with many stating that service calls occurred within an hour of their initial contact. For example, reviews mention that technicians like... Read more

The reviews for 4 Star Plumbing Services reflect a strong emphasis on several positive attributes that the company embodies: reliability, professionalism, and quick response times. Numerous customers expressed their appreciation for the technicians' punctuality, with many stating that service calls occurred within an hour of their initial contact. For example, reviews mention that technicians like Derek and Carlos were friendly, knowledgeable, and addressed issues thoroughly, leaving customers with a sense of peace regarding their plumbing concerns. A recurring theme in these reviews is the transparency regarding pricing. While many customers acknowledged that the costs were higher than average, they felt reassured by the upfront quotes and the absence of hidden fees. However, there were mentions of "sticker shock" related to the pricing of certain repairs, leading some customers to feel that they paid more than they anticipated for the services rendered. For instance, there are multiple references to job costs (e.g., a $500 charge for snaking pipes, $730 for faucet installations) that customers considered to be on the pricier side, suggesting a need for an informed discussion about pricing prior to service. In terms of customer service, reviewers consistently praised the communication skills of the staff, noting that they were responsive and helpful in scheduling appointments even during peak periods. The presence of a one-year warranty on certain services also contributed positively to customers Read less