1/2 Price Plumbing

The overwhelming majority of the reviews express high satisfaction with 1/2 Price Plumbing, emphasizing attributes such as prompt service, professionalism, and affordability. Customers frequently mention technicians like Chris and Zach, identifying them as friendly, punctual, and skilled in diagnosing and resolving plumbing issues efficiently. Many reviews commend the company's transparent communi... Read more

The overwhelming majority of the reviews express high satisfaction with 1/2 Price Plumbing, emphasizing attributes such as prompt service, professionalism, and affordability. Customers frequently mention technicians like Chris and Zach, identifying them as friendly, punctual, and skilled in diagnosing and resolving plumbing issues efficiently. Many reviews commend the company's transparent communication regarding costs and procedures, making customers feel valued and informed about their plumbing concerns. Several reviews detail positive experiences with urgent plumbing needs, such as leaks and failures of water heaters, where the company's rapid response time and effective solutions garnered appreciation. Reports of returning customers further underscore the trust established between the company and its clientele, with many endorsing continued patronage due to reliable service. Conversely, a smaller subset of reviews expresses negative feedback that raises concerns about service quality. Issues cited include dissatisfaction with how specific jobs were handled, particularly regarding follow-up work and resolutions to ongoing problems. A few customers felt that they were charged excessively for repairs that did not meet their expectations, leading to sentiments of frustration. Additionally, a few reviewers shared experiences of poor communication from management that left them feeling undervalued. Overall, while many customers recommend 1/2 Price Plumbing for its excellent service and reasonable rates, the negative reviews highlight the importance of consistency in quality and service response, indications that not every experience aligns with the predominantly positive trend noted in the majority of feedback. As a result, potential customers may benefit from gathering varied perspectives before deciding to use the company. Read less