Drain Wizard Plumbing & Rooter Service

Drain Wizard demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent professionalism and technical expertise across 68 and 41 mentions respectively. The company excels at punctuality, communication, and skilled workmanship, with most recent reviews (2024-2025) praising quick response times and friendly service. However, project completion scores are tempered... Read more

Drain Wizard demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent professionalism and technical expertise across 68 and 41 mentions respectively. The company excels at punctuality, communication, and skilled workmanship, with most recent reviews (2024-2025) praising quick response times and friendly service. However, project completion scores are tempered by several serious incidents involving incomplete work, billing disputes, and threatening behavior from the owner (Carl) documented in 2017-2018 reviews. Pricing is generally perceived as fair and competitive, though some customers report unexpected charges and disputes over scope. The company's responsiveness and technical capability remain strong, but historical service failures and interpersonal conflicts create meaningful risk. Read less