People’s Plumbing Service

The overwhelming majority of reviews describe serious and repeated failures across nearly every dimension. Professionalism is the most heavily cited concern, with multiple reviewers describing rude staff (both in-person and over the phone), chronic lateness without notification, and dismissive attitudes toward customers. Project completion is deeply problematic — one reviewer documented a cross-... Read more

The overwhelming majority of reviews describe serious and repeated failures across nearly every dimension. Professionalism is the most heavily cited concern, with multiple reviewers describing rude staff (both in-person and over the phone), chronic lateness without notification, and dismissive attitudes toward customers. Project completion is deeply problematic — one reviewer documented a cross-threaded pipe causing a wall leak that was never remedied, another reported a leak returning the next day after a repair using used parts, and a third described damage to new floors with no resolution. On the experience dimension, reviewers cited lazy workmanship, improper pipe threading, chips left in a newly installed tub, and a failure to address obvious obstacles during installation. Pricing received mixed signals — two satisfied customers found pricing reasonable and fair, while one reviewer described being charged a fortune for what turned out to be a substandard repair using used parts — resulting in a low but not zero score. The handful of positive reviews (3 out of 12) are the only counterweight to an otherwise consistently negative picture. Read less