Unique Services

Unique Services receives a critically low WW Score of 24.8, driven by severe deficiencies across all four dimensions. Professionalism is severely compromised by chronic no-shows, missed appointments, poor communication, rudeness, and unresponsiveness to customer inquiries. Pricing is a major complaint with overwhelming evidence of overcharging, hidden fees, bait-and-switch tactics, and refusal to ... Read more

Unique Services receives a critically low WW Score of 24.8, driven by severe deficiencies across all four dimensions. Professionalism is severely compromised by chronic no-shows, missed appointments, poor communication, rudeness, and unresponsiveness to customer inquiries. Pricing is a major complaint with overwhelming evidence of overcharging, hidden fees, bait-and-switch tactics, and refusal to provide itemized invoices. Project completion is plagued by incomplete work, abandoned jobs, multiple failed service attempts, and failure to honor warranty commitments. Experience shows inconsistent workmanship, diagnostic errors, and technicians lacking proper equipment or training. The company demonstrates a pattern of prioritizing sales over customer satisfaction, with management unresponsive to complaints and quality assurance efforts appearing ineffective. Read less