Strode Plumbing

The majority of the reviews for Strode Plumbing demonstrate a strong positive sentiment towards the company, particularly for its speed of service, affordability, and professionalism. Customers frequently highlight the team's promptness in responding to their plumbing needs and the technical knowledge exhibited by the staff, particularly Steve. The value for money is also a recurrent theme; severa... Read more

The majority of the reviews for Strode Plumbing demonstrate a strong positive sentiment towards the company, particularly for its speed of service, affordability, and professionalism. Customers frequently highlight the team's promptness in responding to their plumbing needs and the technical knowledge exhibited by the staff, particularly Steve. The value for money is also a recurrent theme; several reviews point out that Strode Plumbing offers significantly lower prices compared to larger competitors, positioning them as a trustworthy and economical option for plumbing services. Customers like Charlie S and those managing rental properties commend the family's expertise and reliability, stating that they consistently turn to Strode Plumbing for their plumbing needs, even for complex issues. The service provided by Tina, particularly in scheduling and customer interaction, is often mentioned as courteous and efficient, which enhances the overall customer experience. Conversely, the negative review regarding the hot water heater incident stands out, starkly contrasting with the generally positive sentiment. This particular reviewer reported a lack of knowledge and competence from the technician regarding a seemingly straightforward task, resulting in frustration and dissatisfaction. The review raises concerns about the consistency of service quality and left the customer feeling misled. This discord emphasizes that while many customers have experienced commendable service, there are alarming outliers that could impact the company's reputation if not addressed. In summary, Strode Plumbing is recognized for its exceptional service by many customers, especially in price and reliability, but attention to the atypical negative experience is critical for maintaining a strong overall image and customer satisfaction. Read less