B&W Plumbing

The most recent substantive review (2023) is a serious 1-star complaint describing an unresolved water heater replacement that dragged on for nearly four months, introduced a new leak, and ended with the contractor going silent — a significant project completion failure. This heavily weighs down the completion and professionalism scores. The positive reviews that contain usable detail are largel... Read more

The most recent substantive review (2023) is a serious 1-star complaint describing an unresolved water heater replacement that dragged on for nearly four months, introduced a new leak, and ended with the contractor going silent — a significant project completion failure. This heavily weighs down the completion and professionalism scores. The positive reviews that contain usable detail are largely from 2012, describing punctuality, fair pricing, and competent problem-solving, but their age (over 10 years) substantially reduces their reliability. The 2023 positive review from Tom and Stevie is encouraging but lacks specific detail to score individual dimensions. Five of the ten reviews contain no usable text at all, further limiting the analysis. Read less