Averett Septic & Plumbing Company

Averett Septic receives strong praise for professionalism across all five reviews, with multiple reviewers highlighting friendly technicians, responsiveness, and on-time arrivals. Experience scores moderately well, anchored by a standout review where technician Richard identified a misdiagnosed septic issue that two competitors had incorrectly assessed as requiring full replacement. However, prici... Read more

Averett Septic receives strong praise for professionalism across all five reviews, with multiple reviewers highlighting friendly technicians, responsiveness, and on-time arrivals. Experience scores moderately well, anchored by a standout review where technician Richard identified a misdiagnosed septic issue that two competitors had incorrectly assessed as requiring full replacement. However, pricing and contract fulfillment are significantly dragged down by a detailed 1-star review describing a billing error involving triple charges and a disputed 3-year service contract that the company refused to honor in full. Project completion is mixed — most jobs appear to be finished satisfactorily, but the contract dispute represents a serious failure of follow-through on a multi-year commitment. Overall, the score reflects a company with capable field technicians but notable concerns around billing integrity and contract management. Read less