Allen & Allen Plumbing

The review conveys deep frustration and disappointment, indicating that the service provided by Tim Allen did not meet the expectations set at the beginning of the project. Key issues mentioned include:Cost Overruns: The initial quote of $7,000 increased by $2,500 due to supposed unforeseen issues, leading to a lack of trust in the pricing transparency of the company.Time Management: A project tha... Read more

The review conveys deep frustration and disappointment, indicating that the service provided by Tim Allen did not meet the expectations set at the beginning of the project. Key issues mentioned include:Cost Overruns: The initial quote of $7,000 increased by $2,500 due to supposed unforeseen issues, leading to a lack of trust in the pricing transparency of the company.Time Management: A project that was forecasted to take 3 days extended to 3 weeks, highlighting inefficiencies and lack of follow-through in project execution.Incomplete Work: The reviewer noted an additional charge for reconnecting plumbing that should have been included in the original agreement, suggesting poor communication regarding the scope of work.Licensing Issues: The revelation that the plumber is not licensed and used someone else's license for permits is particularly alarming, raising questions about the legality and safety of the work performed.Reputation Concerns: The review includes a cautionary note about the plumber's reputation within the community, as a neighbor had a similar negative experience, suggesting a pattern of unprofessional conduct. Overall, the common themes point to a lack of professionalism, accountability, and transparency, which significantly undermine customer trust and satisfaction. This review serves as a warning to potential customers about the risks involved in hiring Allen & Allen Plumbing, particularly regarding plumbing competency, ethical practices, and project management. Read less