Rolland Reash Plumbing

Rolland Reash Plumbing receives strong praise for professionalism, responsiveness, and courteous technicians across a large volume of recent reviews, which anchors the professionalism score in the mid-70s rather than higher due to a meaningful minority of complaints about condescending tone, poor communication, and technicians causing damage without disclosure. Pricing is the weakest dimension, wi... Read more

Rolland Reash Plumbing receives strong praise for professionalism, responsiveness, and courteous technicians across a large volume of recent reviews, which anchors the professionalism score in the mid-70s rather than higher due to a meaningful minority of complaints about condescending tone, poor communication, and technicians causing damage without disclosure. Pricing is the weakest dimension, with a recurring pattern of complaints about unexpectedly high bills, charges for mistakes, unclear invoicing, and billing customers while technicians sat idle — pulling the price score well below average despite some reviewers praising fair value. Project completion is moderately strong, with most jobs described as finished correctly and on time, but several notable failures — including a three-visit sewer clog that was never properly resolved, a misdiagnosed slab leak, and a tub installation requiring multiple callbacks — prevent a higher score. Experience scores similarly in the mid-70s: many reviewers highlight knowledgeable and skilled technicians, but incidents of misdiagnosis, incorrect equipment brought to jobs, and workmanship damage temper confidence in consistent technical quality. Read less